Standard Free Shipping (EMS Speed Post):

5–10 business days (varies by destination country).

Express Shipping (Paid):

3–5 business days (varies by courier and destination).

Please note: delivery times are estimates and may vary due to customs delays or courier issues.

Once your order has been shipped, you will receive an email confirmation with a tracking number.

You can track your package directly on our website under “Track My Order” or through the courier’s official tracking portal.

At Milenia, customer satisfaction is our top priority. We want you to love your purchase, but if for any reason you are not satisfied, please review our return and refund policy below.

1. Returns Eligibility

Returns are accepted within same day of delivery.

Items must be unused, unworn, and in original packaging with tags intact.

For hygiene reasons, certain products (such as socks, undergarments, or accessories) cannot be returned.

2. Refunds

Once your return is received and inspected, we will notify you by email.

If approved, your refund will be processed to your original method of payment within 5–10 business days.

Shipping costs (if paid) are non-refundable.

3. Exchange

We currently do not offer direct exchanges due to international logistics.

If you want a different size or style, please initiate a return and place a new order.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us at support@milenia.com within 48 hours of delivery with photos of the product and packaging.

We will arrange a replacement or full refund at no additional cost.

5. Return Shipping Costs

For standard returns, the customer is responsible for shipping costs back to us.

For defective or incorrect items, Milenia will cover the return shipping charges.

6. Non-Returnable Items

Gift cards, digital products, and final sale/clearance items are not eligible for return

✨ Milenia – Your trust, our commitment

Yes! We offer free standard shipping via EMS Speed Post for all international orders.

We also provide express delivery options at checkout (customers cover express shipping costs).

NO, Our prices include product cost + shipping charges. However, in some countries (including the USA), customs duties/taxes may apply. If required, customers are responsible for paying these fees.