FAQs
Frequently Asked Questions (FAQ)
Welcome to Milenia’s FAQ section! Find quick answers to the most common questions below.
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1. Where does Milenia ship from?
All our products are shipped from India to customers worldwide.
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2. Do you offer free shipping?
Yes! We offer free standard shipping via EMS Speed Post for all international orders.
We also provide express delivery options at checkout (customers cover express shipping costs).
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3. How long does delivery take?
Standard (Free EMS Shipping): 5– 10 business days to most countries, including the USA.
Express Delivery: 3–5 business days (paid).
Delivery times may vary depending on customs clearance.
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4. Do I have to pay customs duty or taxes?
Usally Not, but Our prices include product cost + shipping charges. However, in some countries (including the USA), customs duties/taxes may apply. If required, customers are responsible for paying these fees.
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5. What payment methods do you accept?
We accept:
Credit/Debit Card
Payoneer Checkout (for international customers
6. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email.
You can also check your order status under “My Orders” on our website.
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7. Can I return or exchange an item?
Yes. We accept returns within same day of delivery if the item is unused and in original condition. Please read our Refund & Return Policy for full details.
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8. How do I contact Milenia support?
📧 Email: support@milenia.com
Or nextone927@gmail.com
We reply within 24 hours.
✨ Didn’t find your answer?
Contact us directly, and our team will be happy to assist you.