Shipping Policy

At Milenia, we are committed to delivering your orders safely and on time. Please read our shipping policy below to understand how we handle deliveries worldwide.

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1. Shipping Methods

Standard Delivery (Free):

We provide FREE worldwide shipping via EMS Speed Post. This is our standard shipping method for all orders.

Express Delivery (Paid):

Customers may choose Express Courier Services (such as DHL, FedEx, UPS, or Aramex) for faster delivery. The shipping cost for this service will be calculated at checkout and paid by the customer.

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2. Processing Time

All orders are processed within 2–4 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

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3. Estimated Delivery Time

Standard Free Shipping (EMS Speed Post):

4–10 business days (varies by destination country).

Express Shipping (Paid):

3–5business days (varies by courier and destination).

Please note: delivery times are estimates and may vary due to customs delays or courier issues.

 

4. Customs, Duties & Taxes

All international shipments may be subject to customs duties, taxes, and import fees as per the destination country’s regulations.

These charges (if any) are the responsibility of the customer.

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5. Tracking Orders

Once your order has been shipped, you will receive an email confirmation with a tracking number.

You can track your package directly on our website under “Track My Order” or through the courier’s official tracking portal.

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6. Lost or Delayed Packages

While we strive to ensure timely delivery, Milenia is not responsible for delays caused by customs, postal services, or natural events.

If your order is significantly delayed, please contact us at support@milenia.com and we will assist you in tracking or resolving the issue.

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✨ Milenia – Free Standard Shipping, Worldwide.